For offers of the Meritlume brand
Terms and Conditions
Last updated: 2026-10-01
§ 1 Provider, scope
(1) These Terms and Conditions (“Terms”) apply to all contracts for the purchase of online curricula (“Curricula”) of the “Meritlume” brand between Teachlume GmbH i.G., Friedrichstraße 155, 10117 Berlin (“Provider”) and its customers (“Customer”).
(2) The offer is directed at consumers within the meaning of § 13 of the German Civil Code (BGB) and at entrepreneurs within the meaning of § 14 BGB.
(3) Conflicting or deviating terms of the Customer do not become part of the contract unless the Provider expressly agrees to them in text form.
§ 2 Subject of the contract
(1) After purchase, the Provider makes an online curriculum available to the Customer on its cloud-based learning platform: structured chapters, exercises, a final examination and — once that examination is passed — a certificate with a publicly verifiable ID.
(2) Scope, contents and price of the respective curriculum follow from the description shown during the order process. The price is a one-off price for the curriculum described; there is no subscription and no automatic renewal.
(3) Access is granted for the period of use stated during the order process; where no period is stated, for at least 24 months from purchase.
(4) No particular learning or professional outcome is owed; the certificate documents that the curriculum's final examination was passed.
§ 3 Conclusion of contract
(1) The presentation of curricula on meritlume.com does not constitute a binding offer. The Customer places an order during the order process; the contract is concluded upon the Provider's order confirmation in text form.
(2) These Terms are incorporated during the order process; the current version is available at meritlume.com/agb and can be saved and printed.
§ 4 Right of withdrawal
(1) Consumers have the statutory right of withdrawal for distance contracts; the withdrawal instructions are provided during the order process.
(2) The curriculum is digital content not supplied on a tangible medium. The right of withdrawal expires once the Provider has begun performance after the Customer has expressly consented to performance beginning before the withdrawal period has expired and has confirmed their awareness that this consent causes the loss of the right of withdrawal (§ 356(5) BGB). This consent is expressly requested during the order process.
(3) Independently of this, the Provider grants an additional contractual right of cancellation; it is set out in § 5 and applies precisely also where the statutory right of withdrawal has already expired under paragraph 2.
§ 5 Satisfaction guarantee (14-day money-back)
(1) In addition to the Customer's statutory rights, the Provider grants the right to cancel this contract within 14 days of its conclusion without giving any reason. This right exists independently of the statutory right of withdrawal and also after that right has expired under § 4(2); it neither limits nor replaces the statutory right of withdrawal.
(2) An informal message to hello@meritlume.com is sufficient. No form, no reason and no evidence about the use made of the curriculum are required; sending the message in good time is enough to meet the deadline.
(3) The Provider refunds the full amount paid without undue delay, and at the latest within 14 days of receiving the message, using the same means of payment the Customer used; the Customer incurs no fees for this. Use already made of the curriculum does not give rise to any compensation for value.
(4) Access to the curriculum concerned ends with the refund. A certificate already issued for that curriculum ceases to be valid; the public verification page will show it as invalid from then on.
(5) Where a bundle of several curricula was purchased, cancellation relates to the bundle as a whole.
§ 6 Prices, payment
(1) All prices are final prices including any applicable statutory value added tax.
(2) Payment is made via the payment methods offered during the order process; access is provided once payment has been received.
§ 7 Rights of use
(1) For the duration of the access, the Customer receives the non-exclusive, non-transferable right to use the curriculum for their own learning purposes via the platform. Access credentials are personal and must not be passed on.
(2) Reproduction, distribution or public communication of the contents outside the platform is not permitted; statutory limitations remain unaffected.
(3) All rights in the platform software and in the curriculum contents remain with the Provider or its licensors.
§ 8 Examination and certificate
(1) Every curriculum concludes with an examination; failed examinations may be retaken within the period of use.
(2) Once the examination is passed, the Provider issues a digital certificate with a publicly verifiable ID. The verification page confirms issuer, curriculum and date of issue; personal data is shown only to the extent initiated by the Customer.
§ 9 Availability, support
(1) The Provider renders the platform services with the diligence of a prudent business person and in line with the state of the art; maintenance windows and force majeure remain reserved.
(2) Support is provided by email to hello@meritlume.com.
§ 10 Data protection
The Provider processes the Customer's personal data as controller; processing takes place in the EU. Details are set out in the privacy policy at meritlume.com/datenschutz.
§ 11 Liability
(1) The Provider is liable without limitation for intent and gross negligence, for damage arising from injury to life, body or health, and under the German Product Liability Act.
(2) In cases of simple negligence, the Provider is liable only for breach of material contractual obligations (cardinal obligations), limited to the foreseeable damage typical for this type of contract.
(3) Liability is otherwise excluded. These provisions also apply for the benefit of the Provider's legal representatives and vicarious agents.
§ 12 Dispute resolution
The EU Commission provides a platform for online dispute resolution. The Provider is neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration body.
§ 13 Changes to these Terms
A concluded purchase is governed by the Terms incorporated at the time the contract was concluded. The Provider may change these Terms for future purchases; the version incorporated in the respective order process applies.
§ 14 Final provisions
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods; for consumers, the protection of mandatory provisions of the state of their habitual residence remains unaffected.
(2) If the Customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is Berlin.
(3) Should individual provisions be or become invalid, the validity of the remaining provisions remains unaffected.
§ 15 Language
These Terms exist in a German and an English version. The German version is the legally binding one; the English version is provided for convenience. The German version is available at meritlume.com/de/agb.